Frequently Asked Questions
Everything you need to know about your journey with The Unfollowing Process.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location but usually range from 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific exchange-only policies.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. Our garments are designed with a modern, intentional fit—if you prefer an oversized look, we recommend sizing up.
Are your garments sustainably produced?
Yes, The Unfollowing Process is committed to ethical manufacturing. We partner with factories that ensure fair wages and use high-quality, durable materials designed to last beyond seasonal trends.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 1 hour of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible payment options via Klarna and Afterpay.